We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Lates updates show that there is integration with buddyboss platform. Wanted to check if a similar integration for buddypress is possible?
Hi, Nitin,
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
I can't tell you when exactly this feature will be implemented. But it is definitely on our to-do list. However, you can speed the process up by submitting a feature request on our website. Our developers work on the most requested features in the first place.
Please let us know if you have any other questions.
Best Regards.
Hi, I have tried creating a request on the mentioned link. But I notice that whenever I return to search for the integration request, I am not able to find the same. Can you please help me understand whether the request has been added?
hi.im use wpDataTables for site.im use easy digital downloads.i put shotrcode edd in cell table ,but not load edd button.please help me.
Hello again Nitin.
Feature suggestions are forwarded to our management for review.
After it's been reviewed it will be presented on the front page, for voting. Please note that it may take some time before your suggestion is brought up for voting since we receive quite a lot of suggestions on daily basis.
cloner1390 - you're posting on a ticket from the "Amelia" category. Please note that all your comments on unrelated tickets will be deleted. You're free to open a pre-purchase ticket for wpDataTables, and we'll gladly help you there.
Kind Regards,
Aleksandar Vuković
[email protected]
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You can try wpDataTables add-ons before purchasing on these sandbox sites:
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