We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2874191
Passing parameters to wpDataCharts
Closed

Comments

  • St Peter\'s School started the conversation
    September 17, 2021 at 4:31am

    I have data charts on the old ASP.NET MVC web app showing the same dataset from a different year with customised functions. I want to achieve similar feature via wpDataTables on WordPress site. Its features seem quite limited. Is there a way to do this?

    Have tried to pass parameters to a chart and it doesn't work.

    https://owlfarm983051783.wpcomstaging.com/test

    Please see screenshots below

    9994958369.png


    Feature on the old ASP.NET MVC web app below

    9468586358.png


  • [deleted] replied
    September 20, 2021 at 12:35pm

    Hi Salomon

    Thank you for reaching out to us.

    The default behavior of the charts engine cannot be customized, but if you need some custom solution you can check our documentation about wpDataCharts callbacks. 

    • Every chart exposes several options that customize its look and feel. Charts usually support custom options appropriate to that visualization. wpDataChart callbacks allow adding options that are available in Google Charts API, Highcharts API, and Chart.js API. 
    • All necessary resources are available in charts engines API (depends on which one you use). Every engine has a different approach to chart settings. In wpDataChart callbacks, you have to adopt those settings to the wpDataChart object (you can take a look at examples for each engine in our documentation, and also in the Support help center). A huge number of examples for any area of programming can be found on stackoverflow.com (typing your problem in google and at the end add "site: stackoverflow.com" and Google will search only that website). Also, a lot of examples of charts, chart settings, and customization can be found on jsffidle.net (typing in google for example "line chart highcharts jsffidle")
    • Please note that using hooks or wpDataTable and wpDataChart callbacks requires a certain level of programming skills and included support refers only to advice.