We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After an appointment is approved I need a random/unique 4-6 digit code to be sent to the customer in their notification email. Would it be possible to maybe integrate a random number generator of some sort with the Amelia plugin to work with the notification email? Or is there perhaps some other way I could implement this?
Hi, Shayne,
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
Probably, that can be achieved with a third-party service, but unfortunately, we cannot tell you precisely since we didn't test a similar solution yet.
However, we added HTML format to email notifications in our most recent update - version 4.2. So, probably, that will help you to insert these codes into the emails.
Please let us know if you have any other questions.
Best Regards.