We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
i see that we can send a email notification for birthday
Is that possible to send in the email a coupon who will be active only for this day for this client ?
Hi, Hajjar,
Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.
You can create special Birthday Coupons and just add them to the Birthday notification template. That's the only way to achieve that at the moment, I'm afraid. It's not possible to set them the way they will be created automatically and added through a placeholder.
Also, you can suggest that as a feature request here, or check if this request was already submitted and vote for it.
Please let us know if you have any other questions.
Best Regards.
Hi,
ok i can create a coupon and add them
But how limit this coupon only for the birthday date for each user ?
I see the settings but i don't understant how do that
Hajjar,
Well, you cannot limit it only to Birthday (so it will be used only on this date), unfortunately, but you can limit the usage to one time for each Customer, and also you can send this coupon only in Birthday Greeting notifications.
Best Regards.
Yes OK,
but that means that i have to create a coupon each year...that's right ?
For improvement --> create a coupon just for the birthday date and active juste one day/year/customer
Hajjar,
Yes, I'm afraid so since if you put a limit to the times it can be used to 1, then it's supposed to be a new Coupon every year.
I will forward this information to our development team, hope they will fund a way to add Coupons for special occasions.
Best Regards.