We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2873373
Iphone render issue
Closed

Comments

  • Danny started the conversation
    September 16, 2021 at 7:51am

    Hi:

    My client noticed a render issue on iphone. I'm sending a screenshot attached.

    I have no problem at all with android and i don't have an iphone to test.
    Can you please check this out and provide some wisdom?

    Thanks,
    Danny

  • [deleted] replied
    September 17, 2021 at 2:59pm

    Hi Danny, 

    Tried two iPhones, both Chrome and Safari, and the time slots were rendered properly, please look at the attachments. I was checking your website, the page where you have Amelia in popups. Not sure what could happen, if you can reproduce it on another phone, please let us know which exactly iPhone is it and what browser so we could check it out. 

  • Danny replied
    September 17, 2021 at 3:08pm

    Hi Marija:

    Thanks! Looks good indeed. Let me show those to my client and ask what iPhone version he has.

    Danny

  • [deleted] replied
    September 20, 2021 at 1:45pm

    You are welcome, Danny. 

    Please do, and let us know if we need to further investigate this. 

    If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.