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I am unable to auto-update wpDataTables within our WordPress site. We purchased the plug-in directly from you and our developer uploaded it to our site. There was a message that wpDataTables needed to be activated in Settings for auto-updates to be available. I went to Settings, entered my purchase code and clicked Activate. The message is different now, but auto-update is still not available. Here is the new message: There is a new version of wpDataTables available. View version 3.6 details. Automatic update is unavailable for this plugin.
Is the auto-update function simply not available for wpDataTables or is there something else we need to do to enable it?
Hello Veronica
Thank you for your purchase.
If you can't update the plugin through the plugins section, please go to Dashboard/updates, and try to update it from there.
We did a couple of short troubleshooting videos for installation and update, so please take a look at it also:
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables
Thank you for the advice and the videos. AutoUpdate column has indicated for days that wpDataTables was going to update in 9 hours, so auto-update doesn't seem to be working. However, I was able to click a link to manually update it, so I'm happy.
I'm glad to hear that, Veronica.
Thanks for letting me know!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables