Hi there.

I have a package consisting of multiple of the same services.

I have recently cut my site over to use Amelia and am wanting to bring my existing client data over.

How do I enter a number of unbooked appointments for a client that has purchased (on the old system) a package of 10 services but they have already used 3. This way I can create the user, have them log in and see they have 7 unused services and they can then book them.

I understand that this is an implementation issue and would be happy with some simple SQL to create this in the backend directly because there is no way to do it in the frontend at all.

A package consists of a number of available services (10) to be booked.

At purchase, the customer will select the package and can then book 2 of their (10) service appointments.

As the appointments are passed, the count of available bookings goes down and they have to make new appointments using their available count from the package.

Existing customers were doing this so I have customers with existing "packages" where some of the available booking count for their package have been used (they have 7 appointments of 10 left).

Creating that customer with Amelia is impossible without me manually going and creating 7 appointments in a future date and asking that customer to go and reschedule all of their new appointments.

All I need is a future count of available bookings. No payment (payment has already happened) so that customers can add their own appointments in.

Thanks Aleks.

Just as a point, the fix for this would ALSO allow my staff to add packages to a customer account manually so I am sure there is more need for this than just my single use case.

I can already see that my staff cannot sell packages, we have to direct customers through the website to purchase a package as staff can only make one appointment at a time. I am sure I am not the only person with this challenge.

Barry