We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I need to ask if i need my guests to book more than one time to the same time
I mean more than one booking for the same time, I enabled allow customer to book under the max capacity and its working but i need to limit it
Im using amelia for table booking at restaurant, so i have 20 tables and max customers for each table is 5 guests and max guests for all restaurant is 40 guest
now how can i set max capacity for restaurant (40 customer) to close the time when booking is full ?
Hi Carolina,
Thank you for your interest in our plugin and sorry for our late response. Our team is short-staffed at the moment due to COVID-19 infections, and we are working on the tickets as fast as we can.
Unfortunately, at the moment there is no possibility to set our plugin as you need.
It is possible to create tables as employees and set a capacity of 5 for each table, and close the booking for each table once the first booking is made (because you probably want each separate group to sit alone on the table without strangers), but at the moment we don't have the option to set capacity for each location, so the plugin is not able to close all bookings once the max of 40 customers is added.
Can I please ask you to take your time and leave this great use case on our Features suggestions list, since this is something that we will certainly need to implement in the future due to the COVID restrictions.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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