We are stumbling in an interesting situation where we need your insight: We recently acquired a machine for some procedures for our customers. This machine can be used by 1 worker at a time (on a single customer) Though we have 2 trained users.
The question is: how can we create services that can book worker1 or worker2 (depending on their availability) as well as the machine so that we have no double booking of the machine? Otherwise, is there any other way to prevent 2 bookings at the same time involving the services involving that machine ?
At the moment, Amelia doesn't have capacity per location, so you wouldn't be able to add that machine as a separate location.
Another option of linking both employees to the same google calendar would in return block both employees when any service is booked with either of the employees.
Unfortunately, I don't see a way this could work with Amelia's current setup
Dear Amelia Team
We are stumbling in an interesting situation where we need your insight:
We recently acquired a machine for some procedures for our customers.
This machine can be used by 1 worker at a time (on a single customer)
Though we have 2 trained users.
The question is: how can we create services that can book worker1 or worker2 (depending on their availability) as well as the machine so that we have no double booking of the machine?
Otherwise, is there any other way to prevent 2 bookings at the same time involving the services involving that machine ?
Thank you in advance
Andy
Hello Andy
At the moment, Amelia doesn't have capacity per location, so you wouldn't be able to add that machine as a separate location.
Another option of linking both employees to the same google calendar would in return block both employees when any service is booked with either of the employees.
Unfortunately, I don't see a way this could work with Amelia's current setup
Kind Regards,
Aleksandar Vuković
[email protected]
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