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  Public Ticket #2872392
Missing available times
Closed

Comments

  • J started the conversation
    September 15, 2021 at 3:30am

    I rejected and then deleted an appointment and was unable to schedule a new client for the same date and time because that date and time do not show as being available.

    Now again, on a separate date and time and different client that was rejected (not deleted this time), again, I was unable to schedule a new client for the same date and time because that date and time do not show as being available.

    Is there something in the tables causing this problem?  If so, where and what in the tables do I change?


    Thanks.


  • J replied
    September 15, 2021 at 4:03am

    Please disregard, problem solved.

  • [deleted] replied
    September 16, 2021 at 8:51pm

    Hi, Jeff,

    Sorry for the delayed response, our support team is cut in half due to COVID-19 infestations. That’s why our response time has increased.

    Thank you for letting us know that you resolved the issue.

    Please feel free to contact us if you have any other questions.

    Best Regards.