I have set up a service that can accept 3 separate customers (such as a yoga class) but when one person books for this session, the other 2 people (who do not know each other) no longer have the possibility to book. What for?
Of course I can add them manually but that's not how it should work.
Please enable the "Allow booking below minimum capacity" option on the Amelia -> Settings -> Appointments page, and then the same time slot will become available for multiple bookings by different Customers.
Also, please note that if you want to book an Appointment for a time slot that was booked before on the back-end, you should not create a new Appointment but add new Customers to the already existing Appointment, for example:
Hello,
I have set up a service that can accept 3 separate customers (such as a yoga class) but when one person books for this session, the other 2 people (who do not know each other) no longer have the possibility to book. What for?
Of course I can add them manually but that's not how it should work.
Thanks for your answer,
Best regards,
Sophie ZATKA
Hi, Sophie,
Thank you for choosing Amelia.
Please enable the "Allow booking below minimum capacity" option on the Amelia -> Settings -> Appointments page, and then the same time slot will become available for multiple bookings by different Customers.
Also, please note that if you want to book an Appointment for a time slot that was booked before on the back-end, you should not create a new Appointment but add new Customers to the already existing Appointment, for example:
Hope that will help.
Best Regards.