Sorry for late reply but some of our agents got COVID, so we are trying to cover all the tickets with our small number of agents. That is why the response time is slower at the moment.
Can you please tell me did you include the brackets [ ], for example [ameliacatalog]
If you still have issue please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
I tried different shortcode to display the module on mobile and it's never shown.
I tried to show as
ameliacatalog
ameliabooking
ameliabooking category = 1
....
The module never appear on the mobile page
Hi MusicaLille,
Thank you for your purchase.
Sorry for late reply but some of our agents got COVID, so we are trying to cover all the tickets with our small number of agents. That is why the response time is slower at the moment.
Can you please tell me did you include the brackets [ ], for example
[ameliacatalog]
If you still have issue please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Best regards.
Kind Regards,
Miloš Jovanović
[email protected]
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resolution done
Hi, MusicaLille,
I hope that the issue was resolved.
If not, then please provide us with a temporary WP Admin login as my colleague mentioned below.
Best Regards.