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  Public Ticket #2870501
Payments not Processing
Closed

Comments

  • DoQtor started the conversation

    I setup my Strip account to purchase via live and when I attempt to run a payment, it gives me an unable to process error.

  • [deleted] replied

    Hi, DoQtor,

    Thank you for choosing Amelia.

    Please make sure that you enabled the live mode in Amelia -> Settings -> Payments and that the credentials are correct. It will be even better if you re-enter the credentials just to make sure no symbol was missed.

    If that doesn't help, please provide us with a temporary WP Admin login and the URL to the booking page.

    Best Regards.