We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
We want to allow customers to sign up for time slots at our trade shows. I see that you have events but not appointments within an event. Am I missing something? Will this plugin work for me? We want multiple spots per time slot.
Hello Laura
Thank you for your interest in Amelia.
You're not missing anything, and Events and Services can't be combined.
You can create a Service that will be offered in Appointment time slots, depending on the availability of your employees, so if you have a 1-hour-long service, and your employee is working from 09:00 - 17:00, there will be 8 available time slots for this appointment.
On the other hand, if you create an event that lasts between 09:00 and 17:00, when a customer books an event, they are added as an attendee for the entire day. Think of it as a conference, where you're signing up for the entire conference, and there are no time slots in there that would allow you to choose where you'll be on that conference at what time.
Kind Regards,
Aleksandar Vuković
[email protected]
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