As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello, once I purchase the annual subscription and integrate it into my website, is it possible to come back later and purchase a lifetime subscription and maintain whatever Amelia integration I have on my website?
Hi Thomas,
thank you for contacting us, and for taking interest in Amelia
Sure - you can upgrade from Annual to Lifetime anytime; just contact us and provide the email you purchase Annual with.
Then we will contact our reseller Paddle, and they will charge the payment method you use for Basic, for the amount of the difference between Annual and Lifetime.
So, if you decide to do so in the future please let us know