We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2868878
How to find the ID of a service in Amelia
Closed

Comments

  • Jessie Brebner started the conversation
    September 9, 2021 at 10:30pm

    Hi,

    Sorry I'm sure this is a bit of a silly question - but how can I find the ID of a particular service or category? I need the ID to put into a shortcode for the front end booking to show a particular service only.

    Is there a way to see the ID of a service?

    Thank you :)

  • [deleted] replied
    September 10, 2021 at 8:14am

    Hi Jessie!

    Thank you for reaching out; please don't worry it's not silly at all (the letters are a bit opaque so it can be missed):

    Go to Amelia > Services, and next to the name of your service there will be an ID in lighter letters:

    5946029888.png

    In this case, ID of the first one is 8, so it would fit into the shortcode like this:

    [ameliabooking service=8]

  • Jessie Brebner replied
    September 10, 2021 at 10:49am

    Thanks Ivana :)

    I'm not sure why, but in my version it does not show the opaque lettering showing the Service ID number.

    I have checked and I am using Amelia version 2.1 (I am not sure whether there is an update that would change this, but if there is I cannot see it available to update).

    I have managed to figure this out by trying a whole bunch of different Service ID numbers in this case to find which one was the correct one.

    Kind Regards,

    Jessie

  •   [deleted] replied privately
  •   Jessie Brebner replied privately
  • [deleted] replied
    September 12, 2021 at 10:45pm

    Jessie,

    Let me check with my team first. There should be no issue but since I joined the team when this option was already added, I better ask our developers to make sure.

    Also, could you please check if the plugin was activated on the Activation page?

    I will get back to you once I receive a response from my colleague (it might take some time).

    Best Regards.

  • Jessie Brebner replied
    September 12, 2021 at 10:58pm

    Hi Liza,

    I can't remember how the Amelia plugin was originally activated as it was a few years ago now that I purchased Amelia.

    I'm assuming based on the screenshot I sent you below that it was, because you can see the purchase code on the Activation page. 

    Either way, no worries, I will wait to hear back from you. No rush :)

    Kind Regards,

    Jessie

  • [deleted] replied
    September 13, 2021 at 8:35am

    Jessie,

    I'm sorry, I suddenly went blind yesterday and didn't notice the activated purchase code in the screenshot. 

    I will be back to you by the end of the day or tomorrow.

    Best Regards.