When a customer books a paid slot. Theyre sent to the payment terminal. When they leave this without paying the current slot is "locked". How long does it take for a locked slot to become unlocked again when a user refrains from paying?
It should be automatic; please tell me, when they are in this unfinished state, on the payment page but not paying, does the booking show in Amelia > Appointments for them as booked?
Hello,
When a customer books a paid slot. Theyre sent to the payment terminal. When they leave this without paying the current slot is "locked". How long does it take for a locked slot to become unlocked again when a user refrains from paying?
Hi Arne!
Thank you for reaching out to us.
It should be automatic; please tell me, when they are in this unfinished state, on the payment page but not paying, does the booking show in Amelia > Appointments for them as booked?