We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2868242
Appointment Duration
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Comments

  •  1
    Lovis Kauf started the conversation

    Hi, I would like to make some of my appointments only 45 minutes in duration for more efficient booking. I noticed that only 30 minute increments are available. Is there a way to change this?


    Thanks a lot!

  • [deleted] replied

    Hi Lovis,

    thank you for reaching out to ussmile.png

    You can change this by going to Amelia > Settings > General Settings, and change Time Slot Step to 45 minutes.