We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2867893
Multiple bookings for the same service
Closed

Comments

  •  2
    Luca Ronchi started the conversation
    September 8, 2021 at 7:04pm

    Hello, 

    I need to manage bookings and reservations for a tennis center.

    So, for example, we have 4 courts and we can take 4 reservations at the same time. Which is the best way to manage this need?

    I don't want the user to have to search for a free court before booking. He should only select the time-slot and, if there is at least 1 free court, we will book that without having the user to manually check which field is free and then book it.

    I spent some hours reading documentation and tweaking with services' "Minimum/Maximum Capacity" but it doesn't solve the problem: even if it's booked only 1 person on 4, we continue to have only 1 slot availability on frontend and, once it's booked, that time become unavailable.

    Can you help me, please?

    Thank you

    Bests


  •  2
    Luca Ronchi replied
    September 8, 2021 at 7:30pm

    The final result I need to get is like this calendar made with Calendly show in the screenshot

  • [deleted] replied
    September 9, 2021 at 10:57pm

    Hi, Luca,

    Thank you for choosing Amelia.

    1. If you want your Customers to select the date first, and only then see available courts aka Services, you should use the Search view: https://wpamelia.com/booking-search/

    In other views, it's mandatory to select a Service first.

    2. Please enable the "Allow booking below minimum capacity" option in Amelia -> Settings -> Appointments, and then the same time slot will be available for further bookings even if one or a few places are already taken.

    3. I'm afraid, this view is not available with the current built-in features in Amelia for Services. Only Events have the option to show Capacity and remaining places.

    Best Regards.

  •  2
    Luca Ronchi replied
    September 13, 2021 at 9:32am

    Hi Liza, many thanks for the answer.

    Now it's much clearer and I am able to achieve a result more similar to what I have in mind.

    Have a good day

    Luca