We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I Am Waiting Days Between Answers.....
Monday Ask For Support 24 Hours Later
"Please Provide Login Details"
Provide Login Details
24 Hours Later " Cant Login" as Country is Blocked, You Don't say What County, or try a VPN,
So Now I HAve to Wait 24 hours For Someone to get back to me, to say what country your in, wait another 24 hours for a responce,
I have been looking for support since Monday.....
Please Help
Hi, Eoin,
Thank you for choosing Amelia.
As far as I can see, my colleague responded to your ticket.
We are working on improving our Support Service, and, hopefully, we will be able to provide our clients with live Support in the nearest future.
Please let us know if you have any other questions.
Best Regards.