I am setting up 1 hour time slots but instead of it being 9-10, 10-11, 11-12 etc.. it adds the 30 min slots in, so its 9-10, 9:30 - 10:30, 10-11 etc.. is there any way to make it so it is just every hour and doesn't have nay starting at half past?
Please make sure that you don't have Buffer Times in Amelia > Services > that service, and that in Amelia > Settings > General Settings the following option is on:
Hi,
I am setting up 1 hour time slots but instead of it being 9-10, 10-11, 11-12 etc.. it adds the 30 min slots in, so its 9-10, 9:30 - 10:30, 10-11 etc.. is there any way to make it so it is just every hour and doesn't have nay starting at half past?
Thanks
Hi Daniel!
Thank you for reaching out to us
Please make sure that you don't have Buffer Times in Amelia > Services > that service, and that in Amelia > Settings > General Settings the following option is on:
Use service duration as time slot step
Hi Ivana,
I have my solution but from a different way!
In the general settings the 'Default Time Slot Step' was 30 minutes.. I changed that to 1 hour and it has fixed my issue!
Thank you for the help
Hi Daniel!
Great, I'm glad you've found a solution; if you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.