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  Public Ticket #2867677
Stop 1 hour time slots starting at half past
Closed

Comments

  •  2
    Daniel started the conversation
    September 8, 2021 at 2:41pm

    Hi,

    I am setting up 1 hour time slots but instead of it being 9-10, 10-11, 11-12 etc.. it adds the 30 min slots in, so its 9-10, 9:30 - 10:30, 10-11 etc.. is there any way to make it so it is just every hour and doesn't have nay starting at half past?

    Thanks

  • [deleted] replied
    September 9, 2021 at 1:53pm

    Hi Daniel!

    Thank you for reaching out to ussmile.png

    Please make sure that you don't have Buffer Times in Amelia > Services > that service, and that in Amelia > Settings > General Settings the following option is on:

    Use service duration as time slot step

  •  2
    Daniel replied
    September 9, 2021 at 1:59pm

    Hi Ivana,

    I have my solution but from a different way!

    In the general settings the 'Default Time Slot Step' was 30 minutes.. I changed that to 1 hour and it has fixed my issue!

    Thank you for the help 

  • [deleted] replied
    September 10, 2021 at 9:10am

    Hi Daniel!smile.png

    Great, I'm glad you've found a solution; if you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.