As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
Hello,
I just bought Amelia and I'm configuring it. I wanted to created packages. I check the video tutorial but I don't have "packages" tab in the "services" menu... How can I fix it?
Kind regards,
Nathalie
Hi there,
thank you for reaching out to us
Packages feature is a part of Pro licence and Developer licence; as per your current purchase code you have attained Basic Lifetime licence, which does not come with the Package feature, as shown here.
If you wish, we can upgrade your licence anytime, in the amount of the difference between your current licence and the new one.