We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
could you help me please to or bring away the worker selection please.
Now i added the code and custome css as described here:
https://tmsplugins.ticksy.com/ticket/2793251/
But now afer the update to the newest software on 1. Step there is still the white box on left side that i want to have away.
Also when choosing the date and time and going to the next step with the form the button is somehow sqeezed in the red area on the left side. (screenshot)
I would be very happy if you could assist me so we can have this form nice and beautiful again.
Thanks
Arno
Hi Arno,
thank you for reaching out to us
Sure!
Please remove the custom code you used for this and let me know, so that I can make a new one.
Also, you're hiding employee picture and name on the 3rd step?
Hey Ivana,
i created a new page where we can try out ok:
it is here: https://rad-werk.eu/test-2
There i removed all costume code.
I dont want to hide the employee picture in step 3. Only deactivate the first step and make the next step so that the calender shows in 100% width and with no white bar on the left...
Thanks a lot and have a great day,
Arno
Hi Arno!
The page seems to be protected; I used VPN but it rejected several countries; please suggest which one i can use
Hi there, please try Germany.Thanks.
Arno
Hey Liza,
yes it looks all fine.
The question was if you could help me to disable the first step where people select the worker please.
Plese try out here:
https://rad-werk.eu/fahrrad-e-bike-beratungstermin-buchen
and see how the Button jumpts to the left in step 2 and also on step 1 there is still the white space.
Thanks for your help, Greetings,
Arno
Hey Arno
I'd like to take a look at the back-end of your site and be able to edit the page. With the new Customize feature, I don't believe adding CSS is needed, since you can now hide the sections from the first step.
There are too many variables, so I can't say what needs to be done without taking a look.
Please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue.
We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties.
You can write credentials here just check PRIVATE Reply so nobody can see them except us.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables