We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I already have seen the information on on this page https://wpamelia.com/multilingual-support/
and I would like to know how we switch over from language to language?
Do I have to use a translation plugin? Which one? This is not outlined in the documentation.
Can I reference the page with a variable which Amelia picks up on and then will show the appropriate language? For example can the web URL be https://example.com/booking/?lang=FR or https://example.com/booking/?lang=EN
Thank you.
Hi there,
thank you for reaching out.
In order to use this function you would need a plugin like WPML for example (any multilanguage plugin will be good, but that one is the most used one among our clients).
In this way you are setting up your site to have website/en/ + another language, or any multiple languages (or like in your example). So whenever user switch to any language that you set up on your site they will see the translated labels in that language (and even receive emails in that language).