We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
After watching the youtube videos the notification section doesn't appear to be working, the templates do not save and when sending test emails all work except sending a test email from appointment approved one.
How can I fix this?
Thanks
Hi Ben,
thank you for reaching out to us
Please make sure to turn off Grammarly, or any other text and language editing browser extension before editing the notification. We're aware of this conflict and are working on a solution; I apologize for the inconvenience!