I purchased Amelia then downloaded the plugin for my word press site. When I go to activate it. It will not allow me to select the purchase code section. Only directs me to purchase the product again.
Could you please tell if you were using Amelia Lite before? Because it sounds like the Lite version is still installed on your site. If so, please delete it first, then install the downloaded license, clear the site and the browser cache, and then the Activate option will be available for you (it should).
If that doesn't help, please provide us with a temporary WP Admin login for further investigation. You can post credentials as a private reply to this ticket.
I purchased Amelia then downloaded the plugin for my word press site. When I go to activate it. It will not allow me to select the purchase code section. Only directs me to purchase the product again.
Hi, Jeremy,
Thank you for choosing Amelia.
Could you please tell if you were using Amelia Lite before? Because it sounds like the Lite version is still installed on your site. If so, please delete it first, then install the downloaded license, clear the site and the browser cache, and then the Activate option will be available for you (it should).
If that doesn't help, please provide us with a temporary WP Admin login for further investigation. You can post credentials as a private reply to this ticket.
Looking forward to hearing from you.