We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi. Please read this message complete. I want to generate and use OAuth Client ID & Secret to link with zoom. I cannot use JWT (zoom) as for security reasons my company has blocked that. I can however generate an OAuth Client ID & Secret
I asked this question before, but someone in your team did not read the complete message and send me instructions on how to integrate with JWT. I need instructions on how to create and integrate with OAuth Client ID & Secret (zoom)
Thank you
Hi Sergio
Thank you for reaching out to us.
There isn't a possibility of integrating Amelia to Zoom via OAuth , unfortunately, only using JWT.
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Many organizations (mine included) block JWT integration for security reasons - OAuth is the only option.
Would you consider adding OAuth integration - other systems do.
Hi Sergio,
thank you for contacting back; we don't have it on our roadmap at the moment, but I'll kindly ask you to add it as a feature suggestion on this page.
Features are pushed up on our "to-do" list when there are a lot of customers requesting those features, so having your vote as a customer can be beneficial to this feature being developed sooner.