We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2864066
Back-end appointment booking payment requests
Closed

Comments

  •  1
    Rhian Galea started the conversation
    September 3, 2021 at 12:20pm

    Hi,

    We've got Amelia linked with WooCommerce. When we book an appointment through the back-end is it possible to have an online payment request for that service sent to the customer?

    Many thanks!

  • [deleted] replied
    September 4, 2021 at 10:22am

    Hi Rhian

    Thank you for reaching out to us.

    I'm afraid, it's not possible to transfer information from Amelia to a payment system when there's no actual payment.

    Probably, it can be achieved with some custom work, but not with the current built-in features.

    You can suggest that as a feature request here, or check if this request was already submitted and vote for it. 

    Please let us know if you have any other questions.