We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi,
We have 18 locations where we have same service.
Sometimes happens that client makes booking to location lets say nr.1 but the email goes to location nr.2. And also the booking appears to location nr.2 using also location nr.2 calendar.
We get the notification email like this:
Hi location nr.2,
Client made booking to location nr1 .........
What could be the problem can you help us?
Best regards,
Madis
Hi Madis
Thank you for reaching out to us.
Can you please send us the email template you are noticing this issues with and some screenshots or a screen recording of the issue so we can take a closer look and get a better understanding?