We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2863951
features of the plugin for buying a package and booking yoga classes
Closed

Comments

  • Maria started the conversation
    September 3, 2021 at 9:46am

    Hello guys.

    Since the demo does not disclose this option, I want to clarify before buying.
    I want to use your plugin to sell one-time yoga classes and packages, for example, for 5 and 10 classes.

    Question 1. Is it possible to buy a package, and the client can decide on the schedule later when to book classes?

    Question 2. If the client immediately selected the dates of all classes but wants to move 1 or 2 to another time. I only see the cancel option in the customer panel https://sports.wpamelia.com/customer-panel/ but I can't find an entry for another time. Does the plugin have this feature?

    Great thank you for your answers.

  • [deleted] replied
    September 4, 2021 at 12:58pm

    Hi Maria

    Thank you for reaching out to us.

    - Packages actually work that way by defualt. Each appointment in the package needs to be booked separately, so they will be able to choose the date and time for each appointment when they want to.

    - If you enable this option from Amelia - Settings - Roles Settings you will see the option for rescheduling as well

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