I'm setting up Amelia for a client and it seems that the sections to choose service or event are completely missing. I cannot add all the custom fields either.
Currently, there is only one event in the calendar and services might not be necessary.
Could you please try to create a new Admin user with an email address that wasn't used in Amelia before and log in under this user? If you will be able to see/create the missing parts, then it means that the issue is related to mixed permissions, so please get back to us, and we will provide you with a guide on how to resolve it.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to investigate the issue from the inside. You can post credentials as a private reply to this ticket.
I'm setting up Amelia for a client and it seems that the sections to choose service or event are completely missing. I cannot add all the custom fields either.
Currently, there is only one event in the calendar and services might not be necessary.
Hi, Natasha,
Sorry to hear that you faced this issue.
Could you please try to create a new Admin user with an email address that wasn't used in Amelia before and log in under this user? If you will be able to see/create the missing parts, then it means that the issue is related to mixed permissions, so please get back to us, and we will provide you with a guide on how to resolve it.
If that doesn't help, please provide us with a temporary WP Admin login, so we will be able to investigate the issue from the inside. You can post credentials as a private reply to this ticket.
Looking forward to hearing from you.
Natasha,
Thank you for the credentials.
I believe this issue was caused by the fact that you had only one Event created in Amelia.
I added a Test Event, and it was displayed in Coupon and Custom field modals:
The old Event wasn't displayed because it has passed already.
Therefore, this selection drop-down can be displayed only if you have more than one Event or more than one Service.
Hope that will help.
Best Regards.