We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi good morning
In the student panel I cannot find where I can translate this part, I am attaching an image
Hi, Turistas,
Thank you for choosing Amelia.
I'm afraid, there is a bug that blocks the translation of these strings.
Our developers will add a fix to the next update that will be released in 4 weeks approximately.
You can wait until then, or you can provide us with a temporary WP Admin login, and our developers will try to add a fix on your site.
Looking forward to hearing from you.
Good day!
Sorry for the delayed response.
I forwarded your case to our developers.
We will get back to you at the earliest possible time.
Thanks!
Hello thank you very much
But I do not want to replace everything at this time, since there are several adjustments that I have to do and that means many hours of work, I only do it when there is an update from you.
Also, apart from that translation, I also need to change others from that same panel. Attached screenshots.
There is no way to do it without having to replace all the files?
Thanks
Hi again.
Installing this will not cause you to lose your work. If you did some custom modifications to our files, you would need to redo them again when the plugin updates anyway.
The installation file I attached contains the new string that you can change in the .po file, but other strings you mentioned in your last response should already be in there.
Kind Regards,
Aleksandar Vuković
[email protected]
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