Hi there is a problem. Customization doesn't work at all. I tried changing a lot. such as colors and fonts but None of the options work. so I've tried clearing cache and resetting, however it's still the same. what can i do?
If you used any custom CSS on your site when you were building it, then it might block Amelia's CSS.
Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to this ticket.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Could you please clarify what changes you want to apply? Which elements of the booking form should have other colors? Since they might be blocked by the theme or other CSS that was applied on the page before.
You are welcome. As far as I can see that is a custom field, so if you don't want it anymore you should go to the Amelia Customize page, to the Custom fields tab and then delete the custom field that you created there, or remove the services for which you don't want it to show up on the front-end, from the list for that custom field.
Hope that helps!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.
Hi there is a problem. Customization doesn't work at all. I tried changing a lot. such as colors and fonts but None of the options work. so I've tried clearing cache and resetting, however it's still the same. what can i do?
Hi, Kimjinwook,
Thank you for choosing Amelia.
lease make sure that you saved all the changes on the Customize page with the "save" button on the left menu bar.
Also, please clarify if you applied any custom CSS on your site.
Looking forward to hearing from you.
임대 왼쪽 메뉴 모음의 "저장" 버튼을 사용하여 사용자 정의 페이지의 모든 변경 사항을 저장했는지 확인하십시오.
Re: 물론 했습니다.
또한 사이트에 사용자 정의 CSS를 적용했는지 확인하십시오.
Re : 무슨 뜻인지 이해가 안되네요
Kimjinwook,
If you used any custom CSS on your site when you were building it, then it might block Amelia's CSS.
Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to this ticket.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Best Regards.
나는 생각했다. 단, 웹사이트에 대한 구체적인 설정은 다음과 같습니다. 사진을 참조하십시오.
Kimjinwook,
Could you please clarify what changes you want to apply? Which elements of the booking form should have other colors? Since they might be blocked by the theme or other CSS that was applied on the page before.
You can mark the parts on a screenshot.
Looking forward to hearing from you.
Click the screenshot, I can see well.
For example, I want customers to only write their first name on the reservation page. However, the surname field cannot be deleted.
Thanks, the problem has been partially resolved.
What should I do if I want to delete this(Coach introduction)?
Hello kimjinwook,
You are welcome. As far as I can see that is a custom field, so if you don't want it anymore you should go to the Amelia Customize page, to the Custom fields tab and then delete the custom field that you created there, or remove the services for which you don't want it to show up on the front-end, from the list for that custom field.
Hope that helps!
If you have any other questions or concerns feel free to open a new ticket and we will gladly help out.