We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hello,
I want to buy your module for a Lifetime license domain.
I would like to link this module to a temporary domain name first. Could I change the associated domain name later?
Thank you
Emmanuel ORION
Hi, Emmanuel,
Thank you for your inquiry.
Yes, sure.
After the purchase, we will send you an email with credentials for the TMS Store, where you will be able to access your purchase code and plugin anytime. Also, you will be able to see the active domains under the Manage Domains tab.
So, once you are done with testing, you will be able to delete your staging site domain under the Manage Domains tab, and then instal and activate Amelia on the live site domain.
Please let us know if you have any other questions.
Best Regards.