Holiday Notice – Support Unavailable on April 18 and April 21
We just wanted to let you know that our support team will be offline on Friday, April 18th (Good Friday) and Monday, April 21st (Easter Monday) due to the holidays.
We'll be back on Tuesday, ready to assist you!
In the meantime, if you need any help, feel free to:
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Use the support widget in the bottom right corner on our websites (Amelia and wpDataTables) — our latest AI-powered assistant is there 24/7 to help with basic and intermediate questions,
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Browse our detailed documentation (Amelia, wpDataTables)
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Explore helpful articles,
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Or check out our YouTube channels for video guides!
Amelia YouTube Channel
wpDataTables YouTube Channel
Thank you for your understanding, and we wish you a wonderful holiday weekend!
Can I rename On-site payment to something like 'Bank Transfer' - how can I go about doing this?
Never mind, sorted as per here https://tmsplugins.ticksy.com//ticket/2579012/
Hi Jonathan,
thank you for reaching out to us
I'm glad to hear that solution was found;
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.
I now have a problem with stripe payments. I am still using in test mode. When you use a UK card you get the CVC and ZIP fields , however when you dont enter either the cvc or zip instead of the page reporting a payment error it tries to process the payment but the page spinner just spins.. obviously the payment has not processed but there's no feedback for the user.
Hello Jonathan.
I wasn't able to replicate the issue with the page loader spinning when using Stripe in test mode, but the payment step did refresh if the CVC was left blank. I asked our developers if they could add a notice and highlight this an unfilled field to show the customer that they missed something.
Kind Regards,
Aleksandar Vuković
[email protected]
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Hi again Jonathan.
After further testing, it turns out that Amelia's 2.0 forms do show the notice if the customer misses something. Plus, the ZIP code field is not present in the new forms.
As the old forms are no longer be maintained, I'd recommend switching to the new forms in order to receive new features/functions, and in order to avoid issues like this one.
Kind Regards,
Aleksandar Vuković
[email protected]
Rate my support
wpDataTables: FAQ | Facebook | Twitter | Instagram | Front-end and back-end demo | Docs
Amelia: FAQ | Facebook | Twitter | Instagram | Amelia demo sites | Docs | Discord Community
You can try wpDataTables add-ons before purchasing on these sandbox sites:
Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables