Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2861871
payments
Closed

Comments

  • Molly Connell started the conversation
    August 31, 2021 at 8:16pm

    I followed the instructions to on how to intergrate amelia with woocommerce, I turned on the woocommerce in services associated the price with the individual product (these products have prices) and I have my payment gateways connected to woocommerce, however, when going thorugh the process, the booking calendar shows up with the available  time slots, it collects the customers informatio and offers to add to their calendar, but it does not process to the woocommerce payments to collect any CC information. I have live support for using wordpress and several of their agents where not able to resolve the issue. I need help fixing this.

  • [deleted] replied
    September 1, 2021 at 1:33pm

    Hi Molly!

    Thank you for reaching out to us; please provide me a temporary WP-admin (administrator) user for your site where this happens, so we could log in and take a look ‘from the inside’ as that’s the most efficient way to see and resolve the issue. 

    We do not interfere with any data or anything else except for the plugin (in case that’s a production version of the site), and of course, we do not provide login data to third parties. 

    You can write credentials here just check PRIVATE Reply so nobody can see them except us.