We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
I'm trying to change the labels of the fields as shown in the screenshots, specifically for the catalog booking form. Changing the text doesn't do anything and when I click on the save button I'm getting a Request failed with status code 500 error. Refreshing the editing view just reverts back to its original state. Am I missing something here?
Hi, Adam,
Thank you for choosing Amelia.
1. Please try to disable the "Use already loaded Vue" option on the Customize page.
2. If that doesn't help, please click on Reset, and then on Save on the left menu bar:
Looking forward to hearing from you.