We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Hi there,
I would like to set up the following szenario - can I do this?
I have a coaching package with 6 units. The customer buys the coaching package with 6 units - after he buyed the 6 units, now he can book his units when it suits him. Of course we have a list of possible dates where he can book his units.
Is this possible and how can I do it.
Thanks for your answer.
I found the solution - here it is: https://wpamelia.com/deposit-payments/
Hi Philipp!
Thank you for reaching out to us
You can also set the required bookings for the package to 0 appointments, and enable and set up Customer Panel, so that the customer can buy the package and book the appointments some other time trough the Panel.
Thank you very much Ivana, a very good addition.
Kind regards,
Philipp
Anytime Philipp, thank you!
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.