We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

Okay
  Public Ticket #2861342
Need all plugin files for customizations
Closed

Comments

  •  1
    Arne De Belser started the conversation
    August 31, 2021 at 9:51am

    Hello there,

    When downloading the plugin files we only receive the compiled javascript files in the "public" folder. Is there a possibility to receive the plugin files with all the JS assets + webpack included. We need all the files which are normally included in the "assets" folder (js, less, scss, ...)

    We want to make modifications to the front-end and this is only possible with these files. Because we have to run "npm production" ourselves.

    Kind Regards

  •  1
    Adam replied
    August 31, 2021 at 4:23pm

    Would also want this considering we want to make changes in the templating. Any chance Amelia can provide this?

  • [deleted] replied
    September 1, 2021 at 9:58am

    Hi Arne and Adam,

    thank you for reaching out to ussmile.png

    Amelia isn't an open-source plugin, so we won't be able to provide you with the source code due to our policy, I'm afraid.

    It probably can be done with some custom work, but our developers are very busy at the moment, working on some priority tasks and fixing bugs and issues with our plugins, so they won't be having the time for custom work in near future.

    But we can recommend these services for customization:

    https://codeable.io/?ref=l1TW1

    https://wpkraken.io/?tms-plugins

    They do develop such solutions, so can you please send your inquiry to them?