We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2861324
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Comments

  •  1
    Torsten Wagner started the conversation
    August 31, 2021 at 9:35am

    Hi, 

    can i suppress the filter-panel above my results if i place an event via shortcode?

    Best

    Torsten


  • [deleted] replied
    September 1, 2021 at 8:28am

    Hi Torstensmile.png

    You can separately show an event with [ameliaevents tag='tag name' type=list]; in this case there should only be a filter Locations if you have multiple locations and have not assigned a particular one to this event.

  •  1
    Torsten Wagner replied
    September 1, 2021 at 12:40pm

    Hi Ivana,

    i used

    [ameliaevents event=11 recurring=11] 
    for addressing the event directly beneath the description and added type=list now so i finally have:
    [ameliaevents event=11 recurring=11 type=list] 

    i still get the filter fiel for tag and date, which is confusing for the user.
    i could get rid of it with CSS, but this is a very global solution with a lot of drawbacks.

    Best,
    Torsten

  • [deleted] replied
    September 2, 2021 at 11:00am

    Hi Torsten,

    If you wish I can make the CSS for you - I will also make a suggestion regarding this to our developers.

    Please let me know.


  •  1
    Torsten Wagner replied
    September 2, 2021 at 11:50am

    Hi Ivana,

    at the moment i do not have to handle so much different kinds of displaying the events, so my CSS here is enough for the moment. If its becoming more complex i'll probably come back to you.

    Would be great to send this as feature request to the developers. Would be great to have this as option within the shortcodes.

    Best
    Torsten

  • [deleted] replied
    September 3, 2021 at 10:26am

    Hi Torsten!

    All right then; please feel free to reach out to us if neededsmile.png

    I have made a suggestion for it.


  •  1
    Torsten Wagner replied
    September 3, 2021 at 12:52pm

    Thanks. :)

    … have a nice weekend.


  • [deleted] replied
    September 3, 2021 at 2:22pm

    You as well Torsten!smile.png