Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hi,
Because sometimes I need to have time for personnal tasks, I would like to be able to manually make a period unavaible for booking in the backend of Amelia.
Example: I have a phone call next monday to schedule. So I need to free time for it in the planning. The employee (me) needs to be unavaible during the period.
Days off setting could be a way but I can't choose start/end time. It works only on full days. It could be great to be able to choose freely start/end time.
Another way could be to have the possibility to create a private service with free duration. For example I will name the private service "unavailable period" with free duration. Now I just have to add this service to an employee in the planning with date/time start (monday from 1.30pm to 2.15pm). The employee become unalaible in booking system.
In that way I could manually set a private appointment for an employee to make the period unavaible when I really need.
Actually I have not find any way to make a period unavaible for customers booking.
Could you help me?
Hi Stephen,
thank you for reaching out to us
Is there any chance that your employee is connected to a Google or Outlook Calendar? Because in that case, you can always insert a busy slot into that calendar, that will immediately reflect in Amelia and make that time unavailable for booking.
It's the best hassle free way I can suggest, because creating another service and manually "booking" it would work, but I'm afraid it would be too time consuming; especially if you have the need for setting up these mini breaks often and suddenly.
It works great! I just have test it with Google calendar :)
The Amelia events are displayed on the Google calendar.
On the other way, the google calendar events are not displayed on Amelia Planning. Is it how it works?
I noticed that it is possible to book something in planning menu (backend admin), even if the google calendar date/time is not available. So is this funcitonnality working only on the customer side?
Tks
Hi Stephen!
Thank you for the kind reply
Yes, I'm afraid that 2 way sync only works for blocking the times; it cannot reflect events from Google to Amelia.
It should block the available times if Return Busy Slots option is on in Amelia > Settings > Google; and they should be set to 2500 (that option is a bit lower in that same tab, it's called Number Of Returned Events).