As previously announced via banners and our newsletters, support is no longer available through this platform.
For easier navigation, you can still click on "Submit a Ticket" here, choose the appropriate category, and you'll be redirected to the correct support channel for your plugin.
You can still access your previous tickets and browse public tickets, but please note that responding to tickets is no longer possible.
Paid customers: Please log in to your store account for support.
Pre-purchase questions: Use the support widget in the bottom-right corner of our websites:
https://wpamelia.com
https://wpdatatables.com
https://wpreportbuilder.com
I purchased WP DataTables almost two hours ago and have not received a link to download the plugin. Was hoping to install it today. I have checked junk mail. All I got was a PayPal receipt saying I paid Paddle.com
When do you receive the plugin?
It's been 16 hours and have still not received a link from TMS with the actual product.