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  Public Ticket #2860787
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  •  1
    Cesar Vazquez started the conversation

    Hello, I am implementing Amelia y my website, and found some issues, would you give me a hand?

    Context: my site is in spanish (Mexico).

    1.- When I am adding a user, in the telephone field appears 044, this it has changed now in Mexico (telenumber1), the problem is when you see the propperties of the user created there is a 0 before number (telenumber 2), so I would like to remove the cero(0) and (044) of the from and user properties.

    2.- in the same user add form, in the birthday field, if I want to fill manually the date, the field format date is mm/dd/yyyy, in mexico the format date is dd/mm/yyyy pic(calendar), I would like to change it to mexico format.

    3.- In the same form in the calendar and also in the calendar that appears in the reservationn process, the Wednesday appears like "X"(pic calendar2), I know this is a convention because in spanish Tuesday and Wednesday are "Martes" and "Miercoles" so the M is repeated, is there a way to change the letters of the week to 3 letters? for example Mon, Tue,Wed.. in order to have in spanish Lun,Mar,Mier...


    Thank you.

    Cesar

  • [deleted] replied

    Hi Cesar,

    thank you for reaching out to ussmile.png

    1. At the moment, the placeholder for the country for the mobile numbers cannot be changed, I'm afraid that is a default. If the format is 0 customer can add 44 manually after.

    2. Amelia date formats will follow WordPress date formats; you can go to WordPress > General Settings and change the date format theresmile.png

    3. Sure! You can use Loco Translate to "translate" these labels for days names into shorter versions. Loco is a WP plugin, fully free and easy to use.

  •  1
    Cesar Vazquez replied

    Ivana,

    Thank you for your answer, the point number 1, the convention to dial to cell phone has changed in mexico, so the 044 is not used anymore. So I think this need to be changed in order to fit to Mexico now you can dial directrly to cell phone without 044, even if you use the 044 the call is rejected.

    I will try the other points and keep you posted.

    Thank you

  • [deleted] replied

    Hi Cesar!

    Thank you for the kind replysmile.png

    I have informed the developers of this; I found an article regarding this change and let them know about this so that they can consider it for implementation (because if calls are not possible due to this change, then the SMS would not arrive appropriately either).

  •  1
    Cesar Vazquez replied

    Hello I have downloaded the last version of the plugin but this issues was not fixed. Is there any ETA for this issue?

  •  2,572
    Aleksandar replied

    Hello Cesar.

    We can't replicate the issue on our end, or we don't understand it well. When we're adding a new customer, this is what we see:

    3919423433.png

    Also, when we add the phone number from your first comment (without the 0), it saves it without the zero:

    8261258232.png

    Make sure to purge cache on your server, and if that doesn't help please send us a short screen recording, so we can understand the issue better.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

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  •  1
    Cesar Vazquez replied

    Aleksandar, thank you for your answer. You are right the cache was involve here.

    One more question. Is it possible remove the "044" number from the place holder on the phone field? (look the picture)


    Thank you


  •  2,572
    Aleksandar replied

    Hey Cesar, I'm glad to hear that.

    I don't know how you see "044", this is what I see:

    1642449924.png

    Have you purged all cache from your server? If you have, can you reach out to your hosting provider and ask them to perform a deeper purge - they are able to clear everything caching plugins aren't able to reach.

    Kind Regards, 

    Aleksandar Vuković
    [email protected]

    Rate my support

    wpDataTables: FAQ | Facebook | Twitter | InstagramFront-end and back-end demo | Docs

    Amelia: FAQ | Facebook | Twitter | InstagramAmelia demo sites | Docs | Discord Community

    You can try wpDataTables add-ons before purchasing on these sandbox sites:

    Powerful Filters | Gravity Forms Integration for wpDataTables | Formidable Forms Integration for wpDataTables | Master-Detail Tables