Okay
  Public Ticket #2860741
Time Slots & Custom Fiels
Closed

Comments

  • Arthur started the conversation

    Hi, 

    I 'd like to add a new custom field type, basically a html form with quantity counter, how shall I proceed?

    Also I'd like to add custom fixed time slots on the booking calendar, how should I do? (can't rely on the available options as I need only two slots a day, fixed hours)

    I struggle to find any helpful documentation as it seems hard to edit hooks or add php into Amelia Booking.

    Thanks a lot for your help,

  • [deleted] replied

    Hi, Arthur,

    Thank you for choosing Amelia.

    1. There is only one way to add an HTML element to the booking form: to create a text content custom field and then to insert the HTML element into it, for example:

    QPgoJe8Y5OFIvkIv1zVc-xV5tADSxfzxrRQNsCp2JnW-RNQ2-BQeK3QinIWTd6Ze7lCk3u4voPRGFXFcvIUtbYPeeByi5Lca0vn70N7UCdN2xKP6DbvKlIWMoCr5rdWEX9sN2kod=s0

    2. It can be achieved with Events ( since they have fixed time slots) or with Services assigned to particular time periods in the Employee's working hours:

    7145533747.png

    Hope that will help.

    Best Regards. 

  • Arthur replied

    Thanks Liza for this crystal clear answer, unfortunately Amelia lacks the integration capabilities I need so I asked for a refund.

    Have a nice day





  • [deleted] replied

    Arthur,

    Sure.

    Sorry to hear that Amelia didn't suit your business.

    Please log in to http://store.tms-plugins.com/ with the credentials you received in your e-mail when you purchased the plugin, then navigate to Purchases/Amelia, and if you're still within 15 days from purchase you will see the "Request Refund" button.

    6366610744.png

    If you don't see it, and you're using a screen with width lower than 1600px, you will need to scroll through that screen horizontally to see the button.

    After you submit a refund request, you will not receive any confirmation emails, but you will see that the button is grayed out:

    9137845838.png

    That means that the refund request is successfully submitted and that you will receive your refund in 5 - 7 business days.

    Best Regards. 

  • Arthur replied

    Thanks Liza,


    I ve asked for a refund a few days after purchasing, like 3 days, the button went greyed out as it is supposed to do yet I m still waiting for a refund, it's been 10 days since I ask for a refund...

    I find your practices pretty shady

    it's a struggle to obtain any info on my request processing

    very mysterious

    I hope it will be fine but I m quite worried

    also developing a request button that disappear due to low screen width is a very low move IMO

  • [deleted] replied

    Arthur,

    Greyed out button is a confirmation that the request was submittedsmile.png

    Unfortunately, at the moment we cannot send email confirmations because of our reseller Paddle, but we are planning to change it in the nearest future.

    There's nothing to be worried about: if for some technical reason your refund wasn't submitted (theoretically, since it never happens), we will refund the money manually.

    Could you please provide us with the email address that you used for the purchase? You can post it as a private reply under this ticket.

    Best Regards. 

  •   Arthur replied privately
  •   [deleted] replied privately