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Hi,
I can't seem to get my confirmation emails and such sent from the Amelia plugin. I watched several tutorials including this one where I followed the instructions carefully, but it's just not working. I tried SSL, TLS but there the mail just don't send at all (I receive an error message when I send a test mail) and when I use the PHP option it says 'sent' but we receive nothing (spam etc. are checked). Password and emails are correct. IMAP is enabled in the gmail settings and (like show in the video) we do allow less secured apps in the google account parameters.
Thanks in advance for your help!
Hi, Marko,
Thank you for choosing Amelia.
Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to this ticket.
We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.
Best Regards.
Hi Ivana,
Thanks for your reply.
I tried WP Mail instead of SMTP and it seems to work now.
Thanks again for your help!
Thank you for letting me know, Marko; I'm glad to hear that
If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.