Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2860239
Email sendings
Closed

Comments

  • Marko started the conversation
    August 30, 2021 at 5:22am

    Hi,

    I can't seem to get my confirmation emails and such sent from the Amelia plugin. I watched several tutorials including this one where I followed the instructions carefully, but it's just not working. I tried SSL, TLS but there the mail just don't send at all (I receive an error message when I send a test mail) and when I use the PHP option it says 'sent' but we receive nothing (spam etc. are checked). Password and emails are correct. IMAP is enabled in the gmail settings and (like show in the video) we do allow less secured apps in the google account parameters.

    Thanks in advance for your help!

  • [deleted] replied
    August 30, 2021 at 9:18pm

    Hi, Marko,

    Thank you for choosing Amelia.

    Could you please provide us with temporary WP Admin access, so we will look into the issue from the inside? You can post the credentials as a private reply to this ticket.

    We don't interfere with any data except for the plugin and, of course, we don't provide login details to a third party.

    Best Regards. 

  •   Marko replied privately
  •   [deleted] replied privately
  • Marko replied
    September 1, 2021 at 3:35pm

    Hi Ivana,

    Thanks for your reply. 

    I tried WP Mail instead of SMTP and it seems to work now.

    Thanks again for your help!

  • [deleted] replied
    September 2, 2021 at 11:29am

    Thank you for letting me know, Marko; I'm glad to hear thatsmile.png

    If you have any further questions or issues, please feel free to open a new ticket, and we'll gladly help.