We're Moving to a New Support Platform – Starting June 1st!

We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.

You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.

While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.

We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.

Thanks for your continued support and trust – we’re excited to bring you an even better support experience!

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  Public Ticket #2860066
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Comments

  • Youness started the conversation
    August 29, 2021 at 8:29pm

    Hi,

    We want to launch an online course platform with video conferencing. The idea is to give the student the possibility to book a course with a teacher (registered in the platform) according to his availability (need for a booking calendar). Once the course is booked, and the professor has accepted, an invitation link to participate in the video-conference course is sent to the student by email (with outlook calendar). 

    We would also love to know if you have a solution for the payment between the student and the teacher when the booking is done. 

    Does your tool support all these features?
    If so, which plan is it?

    Thank you so much for your answers. 

    Best regards,

    Youness

  • [deleted] replied
    August 30, 2021 at 8:39pm

    Hi, Youness,

    Thank you for your inquiry.

    We have some clients that use Amelia for their online courses, so theoretically, it can work the way you require.

    Amelia has options for online payments (PayPal, Stripe, WooCommerce, Mollie) and for online meetings (Zoom and Google met). 

    However, there are a few limitations I should let you know about:

    1. Unfortunately, there is no option for our plugin to be used as a multi-vendor. The settings in Amelia are made for one business/company mostly. All of the integrations that you have in Amelia can be connected to only one account (payment options PayPal and Stripe, Zoom, Google, etc.). 

    We do have a plan to add a multi-vendor option but this is for some future updates.

    2. Since it's possible to connect only one business Zoom account to Amelia and add Employees as Users under this account, it might be not the best solution for simultaneous calls. However, probably, if you can use Google meet instead, it can be achieved without any limitations.

    Please let us know if you have any other questions.

    Best Regards.