Hey everyone!
With the holiday season upon us, we want to share our upcoming working hours:
- New Year: Our team will be off on January 1st and 2nd. We’ll be back on Friday, January 3rd, to respond to any messages received during this time.
- Weekend: As usual, we don’t work on weekends, so January 4th and 5th will also be non-working days.
- Orthodox Christmas: Our office will be closed on Monday and Tuesday, January 6th and 7th for the holiday.
After that, we’ll return to our regular schedule and assist you as quickly as possible.
In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.
Thanks a bunch for your understanding and support!
Warm regards and happy holidays!
TMS
Hello,
A customer bought two packages of the same type, but with two different employees (two teachers who give lessons to kids of different ages).
When the customer wants to book an appointment in the customer panel, they cannot select which of the two employees they want for this particular session.
How can this be solved?
(We do not want to create a new type of package for every single employee, as this would become confusing for the employee and not a smooth experience. We simply want a button to "select teacher" when the customer is booking in the customer panel. Does this option exist?)
Thanks!
Hi, Elias,
Thank you for reaching out to us.
I'm afraid, at the moment Amelia tries to assign all Appointments from a Package to the same Employee and assigned them to another Employee only if the first one is unavailable for the selected time slot. There is no option to select Employees while booking Appointments from a Package on the Customer panel yet.
This feature is on our to-do list for future updates. However, you can speed the process up by submitting a request on our website.
Sorry for disappointing you.
Please let us know if you have any other questions.
Best Regards.