When selecting an existing customer in the backend for an appointment, I sometimes get the customer and sometimes I get a "not found" message. This is random. Any idea what I can do to get this working as it should?
Unfortunately, there is a bug related to the custom search that wasn't resolved yet. The fix created by our developers was slowing down the whole system, that's why we could not implement it yet. Our developers are still working on the issue, and, hopefully, they will be able to resolve it by the new update.
Please let us know if you have any other questions.
HI,
When selecting an existing customer in the backend for an appointment, I sometimes get the customer and sometimes I get a "not found" message.
This is random. Any idea what I can do to get this working as it should?
Tom
Hi, Tom,
Thank you for choosing Amelia.
Unfortunately, there is a bug related to the custom search that wasn't resolved yet. The fix created by our developers was slowing down the whole system, that's why we could not implement it yet. Our developers are still working on the issue, and, hopefully, they will be able to resolve it by the new update.
Please let us know if you have any other questions.
Best Regards.