Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2859887
Selecting customer
Closed

Comments

  •  1
    Tom started the conversation

    HI,

    When selecting an existing customer in the backend for an appointment, I sometimes get the customer and sometimes I get a "not found" message.
    This is random. Any idea what I can do to get this working as it should?

    Tom

  • [deleted] replied

    Hi, Tom,

    Thank you for choosing Amelia.

    Unfortunately, there is a bug related to the custom search that wasn't resolved yet. The fix created by our developers was slowing down the whole system, that's why we could not implement it yet. Our developers are still working on the issue, and, hopefully, they will be able to resolve it by the new update.

    Please let us know if you have any other questions.

    Best Regards.