We're Moving to a New Support Platform – Starting June 1st!
We’re excited to let you know that starting June 1st, we’ll be transitioning to a new support system that will be available directly on our product websites – Amelia, wpDataTables, and Report Builder. In fact, the new support platform is already live for Amelia and wpDataTables, and we encourage you to reach out to us there.
You'll always be able to reach us through a widget in the bottom right corner of each website, where you can ask questions, report issues, or simply get assistance.
While we still do not offer live support, a new advanced, AI-powered assistant, trained on our documentation, use cases, and real conversations with our team, is there to help with basic to intermediate questions in no time.
We're doing our best to make this transition smooth and hassle-free. After June 1st, this current support website will redirect you to the new "Contact Us" pages on our product sites.
Thanks for your continued support and trust – we’re excited to bring you an even better support experience!
Please refer to the attachment.
We are unable to change the "appointment approved" to Employee notification. It looks like there is no text in the notification set up, but that's not right as notifications (with text) are currently being sent
Hi, Craig,
Sorry to hear that you faced this issue.
This issue usually occurs when there's Grammarly or any other language tool installed on the site or browser. So, if you have some similar add-on, please disable it. It should resolve the issue.
Looking forward to hearing from you.