Hey everyone!

With the holiday season upon us, we want to share our upcoming working hours:

After that, we’ll return to our regular schedule and assist you as quickly as possible.

In the meantime, you can explore our documentation for Amelia and wpDataTables. You'll find tons of helpful resources, including articles and handy video tutorials on YouTube (Amelia's YouTube Channel and wpDataTables' YouTube Channel), which might just have the answers you need while we’re away.

Thanks a bunch for your understanding and support!

Warm regards and happy holidays!

TMS

Okay
  Public Ticket #2859654
Stripe payment failed
Closed

Comments

  •  1
    Athar started the conversation
    August 28, 2021 at 9:40pm

    Hello team, 

    I've taken up a license for a client. The client is based in India and has to collect international payment. I've two questions:

    1. Can we accept payments in multiple currencies based on the device IP or something of that sort.
    2. While using stripe as the payment method and setting the currency as GBP, I'm getting the following error: 


      "message": "As per Indian regulations, export transactions require a customer name and address. More info here: https://stripe.com/docs/india-exports"
      "type": "invalid_request_error"

      Could you please help with the process of adding the additional data stripe needs to process the international payments for an Indian account.


    Looking forward to hear back soon

    Thanks in advance

  • [deleted] replied
    August 30, 2021 at 10:34am

    Hi, Athar,

    Thank you for reaching out to us.

    1. I'm afraid, at the moment it's only possible to set one currency in Amelia. We have multi-currency feature on our to-do list, but I cannot tell you precisely when it will be implemented.

    2. I'm afraid, there's nothing we can do on our end. There are built-in fields for the Customer name and address for Stripe payments in Amelia, but this information can be entered if you use WooCommerce integration. So, probably, that will work if you connect Stripe not directly but through WooCommerce integration. You can find more information about this integration here: https://wpamelia.com/woocommerce-integration/

    Hope that will help.

    Best Regards.